Cancellations

 

Cancellation Fees and Change Permit Fees

Once you book your event and it is approved, no other user has access to that space.  A non-refundable cancellation fee will be charged to any permit if the permit holder cancels a booking less than seven (7) calendar days before the date of the booking.

Once your permit has received final approval, it will be “locked”. A non-refundable change fee will be charged for each change requested. 

COVID-19 Outbreak / Public Health Changes

If an outbreak is declared or a Board facility is closed by Public Health, all permits will be cancelled for the duration of the outbreak or closure and refunds will be issued to the impacted organization(s). No exceptions. 

* The board also reserves the right, without any refund of fees, to deny access or future permits for any organization not adhering to the COVID-19 guidelines outlined in the Covid-19: Community Use of Schools Protocol. 

Inclement Weather

Inclement weather cancellations will be announced on local radio stations and the Board’s website (www.bhncdsb.ca). An email  will also be forwarded to all permit holders on the cancellation day, via the online booking system, to advise permit holders of the cancellation. All fees will be refunded for the period of inclement weather.

*If the location is closed due to inclement weather, consider your booking cancelled.

School/Board/Parish Use

School-sanctioned events may supersede a booking. The Board, schools and Roman Catholic churches have first rights to all facilities and their use can supersede an existing permit holder’s request; if necessary. If this situation arises, the permit holder is notified via email. All fees will be refunded for the period of school/board/parish use.

Elections

The Board must comply with the terms and conditions under the Election Act for use of Board-owned facilities by federal, provincial, and municipal governments. Election permits will take precedent over all other permits. All fees will be refunded for the period of election use.